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16 114

Useful Information

If you smell gas in the building:

1. If you smell gas before you enter the apartment (open the door):

  • Do not open the door and leave the building as soon as possible;
  • Call the emergency service department of SOCAR Georgia Gas / Sakorggaz at number 114 or hotline at number -16 114.

2. If you smell gas while in the room:

  • First of all, close the gas valve;
  • Open the windows and ventilate the room;
  • Do not turn on or turn off electrical appliances (light bulb, telephone, etc.), which may result in an explosion;
  • Immediately leave the territory and call the emergency service of SOCAR Georgia Gas / Sakorggaz at number -114 or hotline at number -16 114.

 

For the combustion of natural gas, oxygen is required. The main products of the combustion of natural gas are carbon dioxide (CO2) and water vapor (H2O).  Gas flames are normally blue. Red flames are the result of insufficient oxygen and the sign of incomplete combustion. During the incomplete combustion toxic carbon monoxide (CO) is produced.

Gas appliances shall not be installed independently! Installation works shall be performed in accordance with the project prepared by qualified personnel, and the local service center of SOCAR Georgia Gas must be notified in advance.

Gas appliances (central-heating boiler, water heater, heater etc.) should have a closed combustion chamber, while they receive air directly from the outside of the building and exhaust carbon monoxide outside the building. Open combustion chamber appliances (like water heater, heater etc.) shall not be installed in apartments where the construction project does not provide smoke channels, while installing open combustion chamber appliances, the exhaust ducts shall be installed in accordance with the current safety standards. Red flames are the result of insufficient oxygen and the sign of incomplete combustion, resulting in release of toxic carbon monoxide (CO) caused by a malfunction of gas appliances. Thus a specialist should inspect and check your gas appliances. When installing gas appliance its technical, passport, specification should be considered.   

Remember!

  • If you obtain information on the leak site, call SOCAR Georgia Gas / Sakorggaz Hotline at 16 114.
  • In the case the leak constitutes danger to people’s lives immediately call the Emergency Service 112. Before the arrival of the emergency service, it is necessary to take the injured from the poisoned area to the fresh air, shut off the gas supply and air the closed area, where the gas leak was observed.
  • In case of sudden “shutoff” of the gas supply, immediately close the gas taps.
  • In case you leave the place of residence for a long period, apply to the local service center in order to shut off gas appliances under an appropriate report. Upon returning to the place of residence, call the SOCAR Georgia Gas/ Sakorggaz maintenance service team to restore gas supply.
  • On turning on gas stove after gas supply restoration, keep the window (ventilation window) in the kitchen open.

 

Children and Natural Gas Safety

Remember! If you have children, following safety rules must be strictly observed:

  • If you feel gas smell in the house (apartment), for safety reasons leave the area immediately;
  • Always keep “SOCAR Georgia Gas” / Sakorggaz Hotline number – 16 114 and medical and fire emergency services number -112 in a visible place, for the family members to react promptly in case of gas leak;
  • Frequently check gas appliance switches;
  • Do not leave unattended switched on gas appliances;
  • Do not leave children unattended near switched on gas appliances;
  • Keep away flammable household items (pillows, towels, etc.) that could be used by children while playing near the gas appliances;
  • Always keep matches and lighters out of children's reach.

 

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What is natural gas?

Natural gas is a high-quality, universal, non-polluting commercial fuel, the user-friendly energy resource and the best process feedstock. Therefore, natural gas is widely used in all industries.

Natural gas is odorless, in order to assist in detecting leaks, a minute amount of odorant –ethyl mercaptan is added to gas.

For the combustion of natural gas, oxygen is required. The main products of the combustion of natural gas are carbon dioxide (CO2) and water vapor (H2O).  Gas flames are normally blue.

Natural gas poisoning symptoms

In case detecting gas poisoning symptoms immediately call the Emergency Service 112. If you suspect the poisoning is caused by incomplete combustion of natural gas (CO), also call “SOCAR Georgia Gas” / Sakorggaz emergency service at number –114 and or hotline – 16 114. Before the arrival of the emergency service, it is necessary to take the injured from the poisoned area to the fresh air.